Saturday, 1 June 2013

Customer Service and Cashflow

I was told recently that the two most important things for a business are Cashflow and to know your Customers.

Some Great Quotes to get you thinking............

Your most unhappy customers are your greatest source of learning.
Bill Gates.

 Kind words can be short and easy to speak, but their echos are truly endless.
Mother Teresa

 In the end, the customer doesn’t know, or care, if you are small or large as an organisation. She or he only focuses on the garment hanging on the rail in the store.
Giorgio Armani

 There is a spiritual aspect to our lives – when we give we receive – when a business does something good for somebody, that somebody feels good about them!
Ben Cohen, Ben & Jerry’s

 Every great business is built on friendship.
JC Penney

 Make a customer, not a sale.
Katherine Barchetti

 If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos, CEO

My goal is not simply about making is to be a cool business with like minded customers and employees. To build a unique brand and have longevity and not to sell to mass market retailers...
Chai mamma...............

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